Here is a list of our most frequently asked questions.

Do I have to use a credit card?

No, you can mail a check, cash or money order, but the order will not ship until payment has been received.

Can I order just a book, cassette or CD and not the whole set?

Yes, replacement parts are available if you have lost or damaged part of your set. Call 1-800-456-4656 for more information.

Can you send a catalog?

Yes, we can mail a printed copy or you can print one at home directly from the website.

How long does the order take to ship?

We usually ship the next business day or within 48 hours at the latest.

How do you ship orders?

We ship using United States Post Office (USPS) or UPS, using the least expensive rate for the delivery area, unless otherwise requested.

Is the site secure?

Yes, our site is secured through GEOTRUST.

How long will it take to receive my order?

Depending on your shipping selection, the order will take between 5 and 10 business days to arrive.

Is there priority shipping available?

Yes, if orders are received before 11:00 am, we can ship orders via UPS for next day, 2nd day, or 3rd day delivery at the customers expense. If you ask for a RUSH ORDER, your account automatically will be billed for the expedited services as requested. Or you can call 1-800-456-4656 to get a shipping estimate before you select.

Can you gift wrap and order?

Yes, we can gift wrap orders for an additional $4.00 per package.

Do you have a mailing list for new products?

No, we are currently developing a subscription mailing list. You will have to select "to subscribe" when you set up your personal account in order to receive mailings from us in the future.

Do you sell email addresses?

No, we only use email address internally.

When will you process my credit card?

We process the credit card payment the day we ship the products on the order.

Do you have a B2B Site?

We, are in the process of developing a B2B link. Currently our books are carried at bookstores and wholesalers nationwide.

What if I am out of the United States?

Our products are available from amazon.com and they will ship worldwide.